Return or exchange within 14 calendar days for Singapore orders, or 28 calendar days for international orders upon receiving your order. All items must be in original condition with tags intact. Worn, washed, stained, or damaged items are not eligible.
Please enter your name.
Please use the email associated with your order.
Please enter a valid email address.
Found in your order confirmation email.
Please enter your order number.
Item for return
Items added so far
Include the full product name, colour, and size — e.g. Knit Bateau Top, Black, S.
Please enter the item name.
Size was too big
Size was too small
Style doesn't suit me
Exchanging for a different colour
Other
Please select a reason.
Return preference
Store credit is valid for 1 year from date of issue. Monetary refunds are subject to a $12 administrative fee.
Exchange for a different piece
Refund via store credits
Monetary refund ($12 will be deducted)
Please select a preference.
Include item name, colour, and size. Subject to availability — we'll contact you if unavailable. If the exchange item is priced higher, an invoice will be sent for the difference.
Please enter your preferred exchange item.
Refund via store credits
Monetary refund ($12 will be deducted)
Yes, add another item
No, that's all
Confirm & submit
Items in this return
Please note
Sale and promotional items are not eligible for return or exchange.
Returns received outside of the stated window may not be accepted.
Refunds and exchanges will only be processed after returned item(s) have been received and inspected.
Exchanges are subject to availability; additional payment may be required for higher-priced items.
The store is not responsible for lost or damaged return parcels.
By submitting this form, I acknowledge that I have read and understood the return and exchange conditions stated above.
Please acknowledge the terms to continue.
Submitting your return request...
✓
Return received
To return your items, you may drop them off at our store, River's Edge Abode (3B River Valley Road, #01-10). We are open daily from 11:00 AM to 7:00 PM. Alternatively, you may mail your return to the same address and attention it to Esse.
