Grab Bag FAQs
How will the Grab Bag be curated for me?
Leave your size/ body measurements, style preferences and colour preferences at the 'Notes' section at checkout so that we can surprise you!
If you're an existing Esse customer, we'll also refer to your past purchases to curate your Grab Bag.
What is the returns and exchange policy?
Items purchased are final, and no refund or exchanges are allowed.
Please only make a purchase if you're comfortable with being surprised by us.
Can I choose a specific item to be put in my Grab Bag?
While we try our best to accede to all requests and ensure that you receive a Grab Bag with items that you'll love, we are unable to guarantee that the item you have requested for will be included in the Grab Bag.
As stocks are limited, we will get in touch if a preferred size or style is no longer available,
Shipping and Returns
Free local courier delivery when you spend above $150.