Delivery 

Esse ships worldwide to the following destinations:

Destination Estimated Cost* Estimated No. of Working Days Order Tracking
ZONE A
Malaysia & China
SGD5 6-8 working days Yes
ZONE B

Countries in the Asia-Pacific region
(Except New
Zealand)

SGD20 6-10 working days Yes
ZONE C

United States, United Kingdom, Japan
and the rest of the world

SGD25 8-14 working days Yes
*Actual shipping cost will be reflected at checkout

Order Tracking

You will receive a tracking number in the shipping notification email when an order is shipped.

To track your package, simply visit our local mailing partner at www.singpost.com , select "Track item" in the left navigation bar and enter the tracking number.

Customs And Import Charges

Custom and import duties may be charged when the shipment arrives in the destination country. These charges have to be paid by the recipient. Please contact your local customs office for current charges.

 

Local Delivery - Singapore

All paid orders will be ready for shipping within 3 working days. If you would like your order to be expedited, kindly contact us at customercare@essethelabel.com and we will do our best to get your item(s) to you as soon as possible. You will receive a notification email with a tracking number when your order is shipped.

Orders above SGD120 will enjoy free registered shipping.

We also offer local courier delivery via our courier partner, Urban Fox. The service allows you to have control over your shipment - where you can reschedule your delivery or place your shipment on hold. In the event where our courier partner may not be able to call you, please ensure that you provide a delivery address where the shipment can be received and signed for during business hours. If our courier is unable to get a signature, they may leave the parcel with a neighbour or in a place they deem to be safe. They will attempt to redeliver your order up to two times.

Delivery Method Cost Estimated No. Of Working Days Order Tracking
Standard Delivery SGD3.50

*Free shipping for orders above SGD120

3-4 Working Days Yes
Next Day Delivery SGD5.00

*Free Shipping For Orders Above SGD120

2 Working Days Yes

 

Local Delivery - New Zealand

All paid orders will be ready for shipping within 3 working days. If you would like your order to be expedited, kindly contact us at customercare@essethelabel.com and we will do our best to get your item(s) to you as soon as possible. You will receive a notification email with a tracking number when your order is shipped.

Orders above NZD250 will enjoy free shipping (only applicable for standard delivery).

We also offer local courier delivery via our courier partner, Castle Parcel. The service allows you to have control over your shipment - where you can reschedule your delivery or place your shipment on hold. In the event where our courier partner may not be able to call you, please ensure that you provide a delivery address where the shipment can be received and signed for during business hours. If our courier is unable to get a signature, they may leave the parcel with a neighbour or in a place they deem to be safe. They will attempt to redeliver your order up to two times.

Delivery Method Cost Estimated No. Of Working Days Order Tracking
Standard Delivery (across NZ) NZD 5.40

*Free shipping for orders above NZD 250

1-2 Working Days (North Island)

3-4 Working Days (South Island)

Yes
Rural Delivery  NZD 9.40

2-3 Working Days (North Island)

4-5 Working Days (South Island)

Yes

Order Tracking

You will receive a tracking number in the shipping notification email when an order is shipped.

To track your package in Singapore, visit this link https://www.urbanfox.asia and enter the tracking number.

To track your package in New Zealand, visit this link https://www.castleparcels.co.nz/tracktrace.html and enter your tracking number.

Pre-Orders And Backorders

The shipping duration for pre-orders and backorders have been indicated on the product pages. Please note that it takes approximately 4 - 6 weeks for preorders and backordered item(s) to ship.