Shipping - New Zealand
All orders shipped from New Zealand will resume on Tues, 28 April 2020.
If you have questions about the status of your order or returns, just drop us an email at email@example.com.
Shipping - Rest of the World
Your orders will continue to be delivered to you during this period. Please allow for delays in deliveries due to disruptions in logistics and transportation.
Exchanges and Returns - Singapore
We've updated our exchange and return policy to make exchanges and returns a little easier for you during this period. Here are some ways you can shop online with an ease of mind:
-If it's your first time shopping with us in Singapore, we'll include an additional SmartPac in your order, so you can easily exchange or return an item
-Existing customers in Singapore can opt to have an additional SmartPac with their orders for just $5.50 (for orders below $120) and $3.80 (for orders above $120) - simply select this shipping option at checkout.
As always, we're always here to answer your questions via email so feel free to email us at firstname.lastname@example.org so you get a better sense of our sizing and fit.
Our Studio, Community and Events
Our studio is currently closed till further notice and we will not be taking any studio appointments. All events have been postponed. If there is anything you would like to see from us in a digital format, we’re open to your suggestions.
We hope you'll stay connected by signing up to our newsletter, and following us on our social media channels at @essethelabel.
If you have any questions, or just want to chat, you can talk to us online or get in touch with email@example.com
Keep in touch, stay safe & be kind.